Frequently Asked Questions at MODA INDUSTRIA

Shipping:

How will my order ship?
U.S. orders ship via UPS or USPS depending on size and weight.
When will my order ship?
Custom signs typically take approximately 2-3 weeks depending on the items. Powder coated products typically take 2-4 weeks. Custom artwork typically takes 1-4 weeks. Check current production times on our Info page.
How do I check on my order?
Please send us an email and include your order # and we will let you know the current status of your order.
Will I receive a design proof when I order a sign?
No. If you would like to see what a sign will look like you must request one prior to ordering. If it is a Special Order then it'll depend on the design and order--each is different.

Installation Instructions and Design Help go here.
 

What are spacers?

Signs and wall-mount artwork come with 1/2” wall spacers. The wall spacer is a small tube that slides over the screw on the backside of the piece. This will offset the piece 1/2” from the wall.

Hardware

The screw-mount style signs and wall art come with stainless or matching powder coated screws. The screws and the holes on the signs and artwork are meant to be a very tight -fit. The screws are meant to "bite" into the metal as they are being mounted. The tight fit keeps the metal secure and lessens the amount of movement and rattling of the piece (like when a door slams, large truck driving by etc.). If you don't want the screws to be a tight fit, you can enlarge the holes with a drill.

Material Flatness

Many of the materials we use are not perfectly flat from the manufacturer and will not be prefectly flat after cutting and finishing. The methods used to produce stainless, steel and aluminum plate and sheet often create materials with a slight curve in it.